1. Once the order is approved, the system automatically disburses funds in real time.

2. Orders need to be reviewed in accordance with relevant laws and regulations. Each batch of orders usually requires 1 to 2 hours, depending on whether the completeness of the materials related to the transaction meets the requirements.

3. Customers with continuously good transaction records within our system, who are on the whitelist, will enjoy priority review or simplified procedures.

We are directly connected with the banking system, and keep consistent with local regulation on compliance requirements, needing to verify the authenticity of the source of funds and purpose of cross-border remittance transactions. For example, funds declared as salary income require corresponding proof of income, such as the payer's local payslip, bank statement, or tax bill, etc.

The following information of the payee needs to be submitted:

1. Basic information

   Name, ID number, Mobile number, Bank account

2. Other information

   Gender, Occupation, Validity period of ID card, Residence address etc.

The following information of the payer needs to be submitted:

1. Basic information

   Name, nationality, gender, date of birth, ID number, Country and validity period of ID card, Bank name, bank account

2. Supplementary information

   Occupation, Residence address, Relationship between payer and payee

3. Other information

   Source of funds, Purpose of remittance

Almost all bank cards and accounts within China are supported for withdrawals, with a few exceptions in rural commercial banks or village banks due to lack of system support. We will periodically update the list of banks that do not support withdrawals.

C2C remittances are targeted at individual remittance products, reflecting reasonable personal income, remittances are usually small transactions. If there is a need for a higher amount of personal remittance, further proof of income source is required for verification. In addition, in some goods trade transactions, the supplier may provide a personal account for receiving payment, in this case, it is not applicable to personal remittance products, the correct approach is to choose to use the B2B goods trade payment product of Simple Currency.

The C2C Payout product is intended to provide a digitized remittance product of value to people's livelihoods, and we welcome C2C remittances that can effectively prove familial relationships, to serve more families with genuine cross-border needs. It is recommended to advise the payer before placing an order, to only remit to related relatives appearing on currently supported proof of familial relationship documents, such as a household register, marriage certificate, birth certificate, notarized certificate issued by authoritative bodies, etc.

The C2C Payout product mainly supports personal types of remittance, for instance, individuals working overseas remitting income back to personal accounts of the same name domestically, or to the accounts of their family members. However, please note, if an individual remits to another individual who cannot prove a familial relationship, the transaction will be rejected. For example, if Individual A runs a shop and makes a purchase from Individual B, the payment from A to B is actually a supplier payment, applicable to the B2B Payout product.